Difficult people can potentially incite a host of frustrations and angry feelings within us. God provides us with many emotions – among them anger. We have a right to our anger as long as we express it healthfully, honestly and appropriately. During conflict, our tendency is to either shut down or explode. When we reduce interactions, incorrect assumptions occur. If we scream and attack one another, anger builds. Aggression, hostility and blame are destructive forces. While troubling events may upset us, they do not control us. We have choices. By inviting grace to act as the buffer in difficult communications, we choose a “response – able” alternative. We choose an authentic, honest direct style of communicating love not anger.
Ways to: Keep an open mind…Take control of your attitude…No blame…Ask for what you need…Allow yourself to be wrong….Stick to the agenda…Offer another solution…Model the behavior you seek…Eliminate opinion; state facts… Express authentic emotions….B honest…Forgive…Collaborate lovingly.